Privacy Policies
Holiday Gateway
recognizes that respecting user privacy over the Internet is of utmost
importance. This privacy statement is designed to provide information about the
privacy and data collection practices for the site:
http:// WWW.LUXURYHOLIDAYSTODUBAI.CO.UK The Site is operated by
HOLIDAY GATEWAY.
If you have questions or concerns regarding this statement, you should first
contact our site coordinator at
enquiries@holidaygateway.co.uk
or by postal mail to:
- HOLIDAY GATEWAY
- Hays Travel Group (379)
- 28 Olive Street
- Sunderland SR1 3NE
Identifying Information. In general, you can visit the Site without telling
us who you are or providing any information about yourself. In some areas of the
Site, we ask you to provide information that will enable us to process your
reservation,
offer services that require registration, assist you with technical support
issues or to follow up with you. Generally, HOLIDAY GATEWAY
requests identifying information when you:
- Make a Reservation.
- Contact us by email with an enquiry or tell us about an
idea or suggestion.
- Participate in a contest, or other
promotional offer.
- Request a Call Back
- Request information & help from technical support or
customer services.
In these instances, HOLIDAY GATEWAY
will ask for
your name, address, e-mail address, phone number and other appropriate
information needed to provide you with these services. In all instances, if you
receive a newsletter or other mailing from us, you will always be able to
"unsubscribe" to these mailings at any time.
What HOLIDAY GATEWAY
Will Do With Your
Information. If you choose to give us personal information for any of the
purposes above, this information is retained by HOLIDAY
GATEWAY and will only be used by
HOLIDAY GATEWAY to support your customer relationship with us. We will not add you
to a mailing list, or newsletter without your registration for this service. We
will only contact you if further information is required from you to complete a
service.
What Others May Do With Your Information.
HOLIDAY
GATEWAY does not share, rent, or sell any personally identifying
information provided through our Site (such as your name or email address) to
any outside organization for use in its marketing or solicitations.
When purchasing Holiday Products through the our web site, the
booking form will also
ask you to provide a daytime telephone number. However,
the telephone number is
only used to quickly resolve questions relative to a reservation, such as to clarify
customer email addresses that are inactive, or entered incorrectly.
Third Party Links
HOLIDAY GATEWAY.co.uk does provide links to other
HOLIDAY GATEWAY
sites and External Holiday Services, such as Airport
Parking and Airport Hotels. Other Internet sites and services have separate privacy and data
collection practices. Once you leave
WWW.HOLIDAY GATEWAY.CO.UK, HOLIDAY GATEWAY cannot control, and has no
responsibility for, the privacy policies or data collection activities at
another site.
Cookies
At times, we will use a feature on your web browser to send your computer a
"cookie". We do not use cookies to retrieve any personal information from your
computer. We only use cookies to learn ways to enhance our Sites, and to give
you better, more personalized service while in our web site. You can reset your
browser to refuse all cookies or indicate when a cookie is sent. However, some
functions of the Sites will not function if you refuse cookies. These areas of
our web site will have information posted about cookies, and when a cookie will
be uploaded to your computer.
Children's Privacy Protection
HOLIDAY GATEWAY is sensitive to the heightened
need to protect the privacy of children under the age of 13. The vast majority
of the material on our web site is not intended for children and is not targeted
to children under the age of 13. We do not knowingly collect data from children
and, if we learn that we have received personal data from a child, we will
remove this information from our database.
Changes to this Policy
HOLIDAY GATEWAY may from time to time revise
its privacy policy. You should therefore periodically visit this page, so you
are aware of any such revisions. We will not, however, use your existing
information in a manner not previously disclosed. You will be advised and have
the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the
practices of our web site, you can write to:
- HOLIDAY GATEWAY
- Hays Travel Group (592)
- 28 Olive Street
- Sunderland SR! 3NE
Credit Card Security
We know customers are concerned about credit card security. We use one of the
worlds largest Global Card Solutions.
Our internet payment solutions are fully PCI-DSS accredited.
Holiday Gateway's Credit Card Clearance Provider is PCI compliant.
What is PCI?
The Payment Card Industry Data Security Standard (PCI) is a standard based on
the Visa Account Information Security programme (AIS, and its sister programme
CISP), MasterCard Site Data Protection programme (SDP), American Express,
Security Operating Policy (DSOP), Discover Information Security and Compliance
(DISC), and JCB security standards.
Therefore PCI is far more stringent than any of the above and will soon be a
requirement for all businesses involved in the handling of credit card
information, not just payment gateways and the like.
These guidelines have been brought in to secure card payments across industry
and cover any method of acceptance of a card transaction, whether customer
present or not present, Internet or chip and PIN.
Failure to comply can result in fines, restrictions being imposed by the card
brand, or the merchant or service provider can be prohibited from accepting the
card. Beyond compliance, true business risks relative to brand, customer loyalty
and company valuation exist if the payment data is not securely managed.
In short these guidelines have focussed merchants and system providers on the
security of their systems when it comes to the acceptance of card data and how
it is stored and used
Your personal credit card information will be fully protected with
HOLIDAY GATEWAY.
